{"id":485,"date":"2026-05-12T10:46:22","date_gmt":"2026-05-12T10:46:22","guid":{"rendered":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/?page_id=485"},"modified":"2026-05-12T10:46:25","modified_gmt":"2026-05-12T10:46:25","slug":"politica-de-envios","status":"publish","type":"page","link":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/politica-de-envios\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">En NovaPadel trabajamos para que recibas tu pedido de forma r\u00e1pida, segura y en perfectas condiciones.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Procesamiento de pedidos<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Todos los pedidos se preparan y procesan en un plazo de entre 24 y 72 horas laborables desde la confirmaci\u00f3n del pago.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los pedidos realizados durante fines de semana o festivos ser\u00e1n gestionados el siguiente d\u00eda laborable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En per\u00edodos de alta demanda, lanzamientos o promociones especiales, los tiempos de preparaci\u00f3n podr\u00edan ampliarse ligeramente.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Zonas de env\u00edo<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Actualmente realizamos env\u00edos a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Espa\u00f1a peninsular<\/li>\n\n\n\n<li>Islas Baleares<\/li>\n\n\n\n<li>Canarias<\/li>\n\n\n\n<li>Portugal<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Para env\u00edos internacionales a otros pa\u00edses, puedes contactar previamente con nuestro equipo.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Tiempos de entrega<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Los plazos estimados de entrega son:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Espa\u00f1a peninsular: entre 24 y 72 horas laborables<\/li>\n\n\n\n<li>Baleares: entre 3 y 5 d\u00edas laborables<\/li>\n\n\n\n<li>Canarias: entre 5 y 10 d\u00edas laborables<\/li>\n\n\n\n<li>Portugal: entre 3 y 5 d\u00edas laborables<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Estos tiempos son aproximados y pueden variar por causas externas a NovaPadel, como incidencias log\u00edsticas, climatolog\u00eda o campa\u00f1as de alta demanda.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. Costes de env\u00edo<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Los gastos de env\u00edo se calcular\u00e1n autom\u00e1ticamente durante el proceso de compra antes de finalizar el pedido.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NovaPadel podr\u00e1 ofrecer promociones de env\u00edo gratuito en determinados pedidos o campa\u00f1as especiales.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. Seguimiento del pedido<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez enviado el pedido, el cliente recibir\u00e1 un correo electr\u00f3nico con la informaci\u00f3n de seguimiento para poder consultar el estado del env\u00edo en tiempo real.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">6. Incidencias en la entrega<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Si tu pedido llega da\u00f1ado, incompleto o no lo has recibido dentro del plazo estimado, deber\u00e1s contactar con nosotros lo antes posible indicando:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero de pedido<\/li>\n\n\n\n<li>Nombre completo<\/li>\n\n\n\n<li>Descripci\u00f3n de la incidencia<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Recomendamos revisar el paquete en el momento de la entrega.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">7. Direcci\u00f3n incorrecta o ausencia del destinatario<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">El cliente es responsable de proporcionar correctamente la direcci\u00f3n de env\u00edo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NovaPadel no se responsabiliza de retrasos o entregas fallidas ocasionadas por datos incorrectos o ausencia reiterada del destinatario.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los costes derivados de un segundo env\u00edo podr\u00e1n ser asumidos por el cliente.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">8. Pedidos perdidos<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Si un pedido se extrav\u00eda durante el transporte, abriremos una incidencia con la empresa de mensajer\u00eda para localizarlo o gestionar una soluci\u00f3n adecuada.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">9. Contacto<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para cualquier consulta relacionada con env\u00edos puedes contactar con nosotros a trav\u00e9s de:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Correo electr\u00f3nico: <a>soporte@novapadel.com<\/a><\/li>\n\n\n\n<li>Formulario de contacto de la tienda online<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Gracias por confiar en NovaPadel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En NovaPadel trabajamos para que recibas tu pedido de forma r\u00e1pida, segura y en perfectas condiciones. 1. Procesamiento de pedidos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-485","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/pages\/485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/comments?post=485"}],"version-history":[{"count":1,"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/pages\/485\/revisions"}],"predecessor-version":[{"id":486,"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/pages\/485\/revisions\/486"}],"wp:attachment":[{"href":"https:\/\/dsanchez.mkgv1.com.es\/dsanchezwp\/wp-json\/wp\/v2\/media?parent=485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}